:root {
  --primary: #3B829E; --primary-dark: #2C6680;
  --secondary: #E89A20; --tertiary: #C5CC20; --accent: #99CCFF;
  --neutral: #F8FAFB; --neutral-dark: #1A2A3A; --neutral-mid: #6B7B8D;
  --surface: #FFFFFF; --surface-alt: #EEF6FA;
  --error: #DC2626; --success: #4CAF50;
  --r-sm: 4px; --r-md: 8px; --r-lg: 12px; --r-xl: 16px; --r-full: 9999px;
  --shadow-1: 0 1px 3px rgba(0,0,0,0.08);
  --shadow-2: 0 4px 12px rgba(0,0,0,0.12);
  --shadow-3: 0 8px 24px rgba(0,0,0,0.15);
  --max: 1200px;
}
* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
  font-size: 16px; line-height: 1.6;
  color: var(--neutral-dark); background: var(--neutral);
  -webkit-font-smoothing: antialiased;
}
img, svg { display: block; max-width: 100%; }
a { color: var(--primary); text-decoration: none; transition: color 0.15s; cursor: pointer; }
a:hover { color: var(--primary-dark); }
button { font-family: inherit; }
.container { max-width: var(--max); margin: 0 auto; padding: 0 24px; }

/* utility bar - centered tagline */
.utility-bar {
  background: var(--neutral-dark); color: rgba(255,255,255,0.85);
  font-size: 13px; padding: 10px 0;
  text-align: center;
  letter-spacing: 0.04em;
}

/* banner - single full-width image */
.banner {
  background: var(--surface);
  padding: 0;
}
.banner-image-wrap { max-width: 980px; margin: 0 auto; padding: 8px 0 0; }

.banner-image-wrap img { width: 100%; height: auto; display: block; }

/* teal navbar */
.navbar {
  background: var(--primary); position: sticky; top: 0; z-index: 100;
  box-shadow: var(--shadow-1);
}
.navbar-inner {
  display: flex; align-items: center; justify-content: space-between;
  min-height: 56px; gap: 16px;
}
.nav-tabs { display: flex; gap: 2px; flex-wrap: wrap; flex: 1; }
.nav-tabs a {
  color: white; font-size: 13.5px; font-weight: 500;
  padding: 16px 14px; letter-spacing: 0.01em;
  border-bottom: 3px solid transparent;
  transition: all 0.15s;
}
.nav-tabs a:hover { color: white; background: rgba(255,255,255,0.08); }
.nav-tabs a.active { color: white; background: rgba(255,255,255,0.1); border-bottom-color: var(--secondary); }
.nav-right { display: flex; gap: 12px; align-items: center; }
.nav-cta {
  background: var(--secondary); color: white;
  padding: 10px 16px; border-radius: var(--r-md);
  font-weight: 600; font-size: 14px;
  border: none; cursor: pointer; transition: background 0.15s;
  text-decoration: none;
}
.nav-cta:hover { background: #c8821a; color: white; }
.helpdesk-icon-link {
  display: inline-flex; align-items: center;
  text-decoration: none;
  transition: transform 0.15s;
}
.helpdesk-icon-link:hover { transform: scale(1.08); }
.helpdesk-icon-link img {
  width: 42px; height: 42px;
  display: block;
}
.mobile-toggle {
  display: none; background: none; border: none; color: white;
  font-size: 24px; cursor: pointer; padding: 8px;
}

/* page routing */
/* .page SPA rule removed (split into separate pages) */

@keyframes pageFade {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

/* dark hero */
.dark-hero {
  background: linear-gradient(135deg, #1A2A3A 0%, #2C6680 100%);
  color: white;
  padding: 64px 0 80px;
  margin: 0;
}
.dark-hero-grid {
  display: grid; grid-template-columns: 1.1fr 1.2fr;
  gap: 56px; align-items: center;
}
.dark-hero h1 {
  font-size: 50px; font-weight: 700;
  line-height: 1.1; letter-spacing: -0.02em;
  margin: 0 0 20px; color: white;
}
.dark-hero h1 em { font-style: normal; color: var(--tertiary); }
.dark-hero .lead {
  font-size: 19px; line-height: 1.55;
  color: rgba(255,255,255,0.88);
  margin: 0 0 30px; max-width: 540px;
}
.dark-hero-img {
  width: 100%; aspect-ratio: 16 / 9;
  border-radius: var(--r-xl); overflow: hidden;
  box-shadow: var(--shadow-3); position: relative;
  background: transparent;
  line-height: 0;
}
.dark-hero-img img { width: 100%; height: 100%; object-fit: cover; display: block; }
.dark-hero-img svg { width: 100%; height: 100%; }
.dark-hero-img .placeholder-note {
  position: absolute; bottom: 10px; left: 10px;
  background: rgba(26,42,58,0.85); color: white;
  font-size: 11px; padding: 5px 10px; border-radius: var(--r-sm);
  font-weight: 500;
}

.btn {
  display: inline-block; padding: 14px 26px;
  border-radius: var(--r-md); font-weight: 600;
  font-size: 15px; border: none; cursor: pointer;
  text-decoration: none; line-height: 1; transition: all 0.15s;
}
.btn-amber { background: var(--secondary); color: white; }
.btn-amber:hover { background: #c8821a; color: white; }
.btn-primary { background: var(--primary); color: white; }
.btn-primary:hover { background: var(--primary-dark); color: white; }
.btn-outline-dark { background: transparent; color: var(--primary); border: 1.5px solid var(--primary); }
.btn-outline-dark:hover { background: var(--primary); color: white; }
.btn-outline-light {
  background: transparent; color: white;
  border: 1.5px solid rgba(255,255,255,0.5);
}
.btn-outline-light:hover { background: rgba(255,255,255,0.08); border-color: white; color: white; }
.btn-row { display: flex; gap: 14px; flex-wrap: wrap; margin-top: 12px; }

.section { padding: 80px 0; }
.section-alt { background: var(--surface-alt); }
.section-white { background: var(--surface); }
.eyebrow {
  font-size: 12px; font-weight: 600;
  letter-spacing: 0.14em; text-transform: uppercase;
  color: var(--primary); margin-bottom: 12px;
}
.section h2 {
  font-size: 36px; font-weight: 700;
  letter-spacing: -0.02em; line-height: 1.2;
  margin: 0 0 16px; color: var(--neutral-dark);
  max-width: 720px;
}
/* center the h2 block (not just its text) when text-align:center is set inline */
.section h2[style*="text-align: center"],
.section h2[style*="text-align:center"] { margin-left: auto; margin-right: auto; }
.section-intro {
  font-size: 18px; color: var(--neutral-mid);
  max-width: 680px; margin: 0 0 48px;
}

.trust { background: var(--surface); padding: 36px 0; border-bottom: 1px solid #E8EEF2; }
.trust-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 32px; align-items: center; }
.trust-item {
  display: flex; align-items: center; gap: 16px;
  padding: 8px; border-radius: var(--r-md);
  transition: background 0.15s; cursor: pointer;
}
.trust-item:hover { background: var(--surface-alt); }
.trust-icon {
  width: 48px; height: 48px; border-radius: var(--r-full);
  background: var(--surface-alt); color: var(--primary);
  display: grid; place-items: center; flex-shrink: 0;
}
.trust-icon svg { width: 24px; height: 24px; }
.trust-text strong { display: block; color: var(--neutral-dark); font-weight: 600; font-size: 15px; margin-bottom: 2px; }
.trust-text span { color: var(--neutral-mid); font-size: 13px; }

.services-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; }
.service-card {
  background: var(--surface); border-radius: var(--r-lg);
  padding: 28px; box-shadow: var(--shadow-1);
  border: 1px solid #EEF2F5;
  transition: all 0.2s; cursor: pointer;
  display: flex; flex-direction: column;
  text-decoration: none; color: inherit;
}
.service-card:hover { transform: translateY(-3px); box-shadow: var(--shadow-2); border-color: var(--primary); color: inherit; }
.service-icon { width: 52px; height: 52px; border-radius: var(--r-md); display: grid; place-items: center; margin-bottom: 20px; }
.service-icon svg { width: 26px; height: 26px; }
.ic-blue { background: #EEF6FA; color: var(--primary); }
.ic-green { background: #F5F8DC; color: #8A9015; }
.ic-amber { background: #FCEFD9; color: var(--secondary); }
.ic-violet { background: #EDE8FA; color: #6B53C7; }
.ic-sky { background: #E6F2FF; color: #2C6680; }
.ic-lime { background: #F5F8DC; color: #8A9015; }
.service-card h3 { font-size: 20px; font-weight: 600; color: var(--neutral-dark); margin: 0 0 10px; letter-spacing: -0.01em; }
.service-card p { color: var(--neutral-mid); font-size: 15px; line-height: 1.55; margin: 0; }
.service-card .micro {
  display: inline-block; margin-top: 14px;
  font-size: 12px; font-weight: 600;
  color: var(--secondary); letter-spacing: 0.04em;
  text-transform: uppercase;
}
.service-card .learn-more {
  margin-top: auto; padding-top: 14px;
  font-size: 13px; font-weight: 600;
  color: var(--primary); letter-spacing: 0.02em;
  display: inline-flex; align-items: center; gap: 6px;
}
.service-card:hover .learn-more { gap: 10px; }

.leadership-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 32px; }
.leadership-card { background: var(--surface); border-radius: var(--r-lg); padding: 32px; box-shadow: var(--shadow-1); }
.leadership-card .num { font-size: 14px; font-weight: 700; color: var(--secondary); letter-spacing: 0.06em; margin-bottom: 12px; }
.leadership-card h3 { font-size: 22px; font-weight: 600; color: var(--neutral-dark); margin: 0 0 12px; }
.leadership-card p { color: var(--neutral-mid); font-size: 15px; margin: 0; }

/* invisible tickets - same */
.invisible-block { display: grid; grid-template-columns: 1fr 1fr; gap: 56px; align-items: center; }
.iphone { width: 320px; max-width: 100%; margin: 0 auto; background: #111; border-radius: 36px; padding: 12px; box-shadow: 0 20px 50px rgba(0,0,0,0.18); position: relative; }
.iphone::before { content: ""; position: absolute; top: 18px; left: 50%; transform: translateX(-50%); width: 100px; height: 24px; background: #111; border-radius: 14px; z-index: 2; }
.iphone-screen { background: white; border-radius: 26px; height: 600px; padding: 50px 14px 20px; overflow: hidden; display: flex; flex-direction: column; }
.iphone-header { text-align: center; padding: 8px 0 16px; border-bottom: 0.5px solid #DDD; margin: 0 -14px 16px; }
.iphone-header .name { font-weight: 600; font-size: 14px; color: var(--neutral-dark); }
.iphone-header .status { font-size: 11px; color: var(--neutral-mid); margin-top: 2px; }
.iphone-header .avatar { width: 38px; height: 38px; border-radius: 50%; margin: 0 auto 4px; background: linear-gradient(135deg, var(--primary), var(--primary-dark)); display: grid; place-items: center; color: white; font-weight: 700; font-size: 14px; }
.imessage-feed { flex: 1; overflow: hidden; display: flex; flex-direction: column; gap: 6px; padding: 0 4px; }
.bubble { max-width: 78%; padding: 9px 13px; border-radius: 18px; font-size: 13px; line-height: 1.4; opacity: 0; transform: translateY(8px); animation-fill-mode: forwards; }
.bubble.in { background: #E9E9EB; color: #1a1a1a; align-self: flex-start; border-bottom-left-radius: 5px; }
.bubble.out { background: #007AFF; color: white; align-self: flex-end; border-bottom-right-radius: 5px; }
.bubble.system { background: transparent; color: var(--neutral-mid); align-self: center; font-size: 11px; text-align: center; padding: 4px 8px; }
.bubble.voice { background: #007AFF; color: white; align-self: flex-end; padding: 10px 14px; border-bottom-right-radius: 5px; display: flex; align-items: center; gap: 8px; min-width: 180px; }
.bubble.voice .play-icon { width: 22px; height: 22px; border-radius: 50%; background: rgba(255,255,255,0.25); display: grid; place-items: center; flex-shrink: 0; }
.bubble.voice .play-icon svg { width: 10px; height: 10px; fill: white; }
.bubble.voice .waveform { flex: 1; display: flex; align-items: center; gap: 2px; }
.bubble.voice .waveform span { display: block; width: 2px; background: rgba(255,255,255,0.6); border-radius: 1px; }
.bubble.voice .duration { font-size: 11px; opacity: 0.85; }
.iphone-input { margin: 8px -4px 0; padding: 8px; border-top: 0.5px solid #DDD; display: flex; align-items: center; gap: 8px; }
.iphone-input .input-pill { flex: 1; background: #F2F2F7; border-radius: 16px; height: 28px; }
.iphone-input .mic { width: 28px; height: 28px; border-radius: 50%; background: var(--primary); display: grid; place-items: center; color: white; font-size: 14px; }

.dashboard-card { background: white; border-radius: var(--r-lg); box-shadow: var(--shadow-2); border: 1px solid #E8EEF2; overflow: hidden; }
.dashboard-card .dh { background: var(--primary); color: white; padding: 14px 18px; display: flex; justify-content: space-between; align-items: center; }
.dashboard-card .dh strong { font-size: 14px; }
.dashboard-card .dh .live-dot { display: inline-flex; align-items: center; gap: 6px; font-size: 11px; opacity: 0.9; }
.dashboard-card .dh .live-dot::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: #4ADE80; animation: livePulse 1.4s ease-in-out infinite; }
@keyframes livePulse { 0%, 100% { opacity: 1; transform: scale(1); } 50% { opacity: 0.5; transform: scale(1.4); } }
.ticket-list { padding: 8px; min-height: 320px; }
.ticket { padding: 12px 14px; border-radius: var(--r-md); margin-bottom: 6px; display: flex; align-items: center; gap: 10px; background: var(--neutral); border: 1px solid #EEF2F5; opacity: 0; transform: translateX(20px); animation-fill-mode: forwards; font-size: 13px; }
.ticket .ticket-id { background: var(--surface-alt); color: var(--primary); padding: 2px 8px; border-radius: var(--r-sm); font-size: 11px; font-weight: 700; letter-spacing: 0.04em; flex-shrink: 0; }
.ticket .ticket-text { flex: 1; color: var(--neutral-dark); }
.ticket .ticket-status { font-size: 11px; padding: 2px 8px; border-radius: var(--r-full); font-weight: 600; background: #FCEFD9; color: var(--secondary); }
.ticket.resolved .ticket-status { background: #DBF1DC; color: var(--success); }
.report-banner { margin: 10px 8px 8px; background: linear-gradient(135deg, var(--surface-alt), #E2EFF5); border: 1px dashed var(--primary); border-radius: var(--r-md); padding: 14px; display: flex; align-items: center; gap: 12px; opacity: 0; animation-fill-mode: forwards; }
.report-banner .doc-icon { width: 36px; height: 36px; border-radius: var(--r-sm); background: var(--primary); color: white; display: grid; place-items: center; font-size: 12px; font-weight: 700; }
.report-banner strong { display: block; font-size: 13px; color: var(--neutral-dark); }
.report-banner span { font-size: 12px; color: var(--neutral-mid); }

@keyframes bubbleIn { to { opacity: 1; transform: translateY(0); } }
@keyframes ticketIn { to { opacity: 1; transform: translateX(0); } }
@keyframes reportIn { to { opacity: 1; } }
.b1 { animation: bubbleIn 0.5s ease-out 0.5s forwards; }
.b2 { animation: bubbleIn 0.5s ease-out 1.8s forwards; }
.b3 { animation: bubbleIn 0.5s ease-out 3.2s forwards; }
.t1 { animation: ticketIn 0.6s ease-out 3.6s forwards; }
.b4 { animation: bubbleIn 0.5s ease-out 5.0s forwards; }
.b5 { animation: bubbleIn 0.5s ease-out 6.4s forwards; }
.t2 { animation: ticketIn 0.6s ease-out 6.8s forwards; }
.b6 { animation: bubbleIn 0.5s ease-out 8.4s forwards; }
.b7 { animation: bubbleIn 0.5s ease-out 9.6s forwards; }
.t3 { animation: ticketIn 0.6s ease-out 10.0s forwards; }
.rep { animation: reportIn 0.7s ease-out 11.4s forwards; }

/* cyber shield teaser */
.cyber-shield { background: linear-gradient(135deg, #1A2A3A 0%, #2C6680 100%); border-radius: var(--r-xl); padding: 56px; color: white; display: grid; grid-template-columns: 1.4fr 1fr; gap: 40px; align-items: center; }
.cyber-shield h2 { color: white; margin: 0 0 12px; max-width: none; }
.cyber-shield p { color: rgba(255,255,255,0.85); font-size: 17px; margin: 0 0 18px; }
.cyber-shield .micro-tag { display: inline-block; background: var(--tertiary); color: var(--neutral-dark); padding: 4px 10px; border-radius: var(--r-full); font-size: 11px; font-weight: 700; letter-spacing: 0.06em; text-transform: uppercase; margin-bottom: 16px; }
.cyber-shield .shield-visual { position: relative; height: 200px; display: grid; place-items: center; }
.cyber-shield .shield-svg { width: 160px; height: 160px; filter: drop-shadow(0 0 24px rgba(197,204,32,0.45)); animation: shieldFloat 4s ease-in-out infinite; }
@keyframes shieldFloat { 0%, 100% { transform: translateY(0) rotate(-2deg); } 50% { transform: translateY(-8px) rotate(2deg); } }

.cta-banner { background: linear-gradient(135deg, #1A2A3A 0%, #2C6680 100%); color: white; padding: 64px 0; }
.cta-banner-inner { display: grid; grid-template-columns: 1.4fr 1fr; gap: 48px; align-items: center; }
.cta-banner h2 { color: white; font-size: 32px; margin: 0 0 12px; max-width: none; }
.cta-banner p { color: rgba(255,255,255,0.85); font-size: 17px; margin: 0; }
.cta-banner-actions { display: flex; gap: 14px; justify-content: flex-end; flex-wrap: wrap; }

.partners { background: var(--surface); padding: 64px 0; border-top: 1px solid #E8EEF2; }
.partners h3 { text-align: center; font-size: 13px; font-weight: 600; color: var(--neutral-mid); letter-spacing: 0.14em; text-transform: uppercase; margin: 0 0 36px; }
.partners-row { display: grid; grid-template-columns: repeat(5, 1fr); gap: 32px; align-items: center; justify-items: center; }
.partners-row a { display: block; cursor: pointer; transition: all 0.25s; filter: grayscale(20%); opacity: 0.88; padding: 8px; }
.partners-row a:hover { filter: grayscale(0); opacity: 1; transform: translateY(-4px) scale(1.04); }
.partners-row img { max-height: 80px; width: auto; object-fit: contain; pointer-events: none; }

/* subpage hero */
.subpage-hero {
  position: relative; height: 280px;
  background-size: cover; background-position: center;
  background-color: #2C6680;
  display: flex; align-items: flex-end;
  margin: 0;
}

section { margin: 0; }
.subpage-hero::before {
  content: ""; position: absolute; inset: 0;
  background: linear-gradient(180deg, rgba(26,42,58,0.20) 0%, rgba(26,42,58,0.65) 100%);
}
.subpage-hero .container { position: relative; z-index: 2; padding-top: 48px; padding-bottom: 36px; color: white; }
.subpage-hero h1 { font-size: 46px; font-weight: 700; letter-spacing: -0.02em; line-height: 1.1; margin: 0 0 12px; color: white; }
.subpage-hero .subtitle { font-size: 18px; color: rgba(255,255,255,0.92); max-width: 720px; margin: 0; }

.subpage-body { padding: 56px 0 64px; background: var(--surface); }
.subpage-body h2 { font-size: 28px; margin-top: 36px; }
.subpage-body h3 { font-size: 20px; margin-top: 28px; margin-bottom: 8px; font-weight: 600; color: var(--neutral-dark); }
.subpage-body p { color: #2C3946; max-width: 800px; }
.subpage-body ul { padding-left: 22px; }
.subpage-body li { margin-bottom: 6px; max-width: 760px; }
.subpage-body .lead { font-size: 18px; color: var(--neutral-mid); max-width: 760px; margin: 0 0 32px; }

.awards-row { display: grid; grid-template-columns: repeat(3, max-content); gap: 36px; margin: 24px 0 12px; align-items: center; }
.awards-row img { height: 140px; width: auto; filter: drop-shadow(0 6px 14px rgba(0,0,0,0.12)); transition: transform 0.2s; }
.awards-row img:hover { transform: translateY(-4px); }

.course-list { display: grid; grid-template-columns: repeat(2, 1fr); gap: 18px; margin-top: 28px; }
.course-card { background: var(--surface); border-radius: var(--r-lg); padding: 22px; border-left: 4px solid var(--primary); box-shadow: var(--shadow-1); }
.course-card h3 { margin: 0 0 6px; font-size: 18px; }
.course-card .duration { display: inline-block; font-size: 12px; font-weight: 600; background: var(--surface-alt); color: var(--primary); padding: 3px 10px; border-radius: var(--r-full); margin-bottom: 10px; }
.course-card p { font-size: 14px; color: var(--neutral-mid); margin: 0; }

/* guides + blog post list */
.post-list { display: grid; grid-template-columns: repeat(2, 1fr); gap: 18px; margin-top: 24px; }
.post-card {
  background: var(--surface); border-radius: var(--r-lg);
  padding: 22px 22px 18px; box-shadow: var(--shadow-1);
  border: 1px solid #EEF2F5;
  display: flex; flex-direction: column;
  transition: all 0.2s; cursor: pointer;
}
.post-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-2); border-color: var(--primary); }
.post-card .post-meta {
  display: flex; gap: 10px; align-items: center;
  font-size: 12px; color: var(--neutral-mid);
  margin-bottom: 10px;
}
.post-card .post-meta .cat {
  background: var(--surface-alt); color: var(--primary);
  padding: 2px 10px; border-radius: var(--r-full);
  font-weight: 600; font-size: 11px; letter-spacing: 0.02em;
}
.post-card h3 { margin: 0 0 8px; font-size: 17px; line-height: 1.35; color: var(--neutral-dark); }
.post-card p { font-size: 14px; color: var(--neutral-mid); margin: 0 0 14px; line-height: 1.5; flex: 1; }
.post-card .read-link {
  font-size: 13px; font-weight: 600; color: var(--primary);
  text-decoration: none; display: inline-flex; align-items: center; gap: 6px;
  margin-top: auto;
}
.post-card .read-link::after { content: "→"; transition: transform 0.15s; }
.post-card:hover .read-link::after { transform: translateX(3px); }

.category-pills {
  display: flex; flex-wrap: wrap; gap: 8px; margin: 20px 0 32px;
}
.category-pills a, .category-pills button {
  background: var(--surface-alt); color: var(--primary);
  padding: 8px 16px; border-radius: var(--r-full);
  font-size: 13px; font-weight: 600; border: none; cursor: pointer;
  transition: all 0.15s; letter-spacing: 0.01em;
  text-decoration: none;
}
.category-pills a:hover, .category-pills button:hover, .category-pills .active {
  background: var(--primary); color: white;
}

/* contact form */
.contact-grid { display: grid; grid-template-columns: 1.2fr 1fr; gap: 48px; margin-top: 32px; }
.contact-info { background: var(--surface); border-radius: var(--r-lg); padding: 32px; box-shadow: var(--shadow-1); }
.contact-info h3 { margin-top: 0; }
.contact-info .row { display: flex; align-items: center; gap: 14px; padding: 12px 0; border-bottom: 1px solid #E8EEF2; }
.contact-info .row:last-child { border-bottom: none; }
.contact-info .icon { width: 40px; height: 40px; border-radius: var(--r-md); background: var(--surface-alt); color: var(--primary); display: grid; place-items: center; flex-shrink: 0; }
.contact-info .icon svg { width: 18px; height: 18px; }
.contact-info .icon-helpdesk { background: transparent; padding: 0; }
.contact-info .icon-helpdesk img { width: 40px; height: 40px; }

.contact-form-card { background: var(--surface); border-radius: var(--r-lg); padding: 32px; box-shadow: var(--shadow-1); }
.contact-form-card h3 { margin-top: 0; }
.contact-form-card .note {
  background: #FCEFD9; border-left: 3px solid var(--secondary);
  padding: 10px 14px; font-size: 12px; color: #6B4D1F;
  border-radius: var(--r-sm); margin-bottom: 20px;
}
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.form-grid .full { grid-column: 1 / -1; }
.form-field { display: flex; flex-direction: column; gap: 6px; }
.form-field label { font-size: 13px; font-weight: 600; color: var(--neutral-dark); letter-spacing: 0.01em; }
.form-field input, .form-field textarea, .form-field select {
  font-family: inherit; font-size: 14px;
  padding: 10px 12px;
  border: 1px solid #D5DEE5; border-radius: var(--r-md);
  background: var(--surface);
  color: var(--neutral-dark);
  transition: border-color 0.15s, box-shadow 0.15s;
  width: 100%;
}
.form-field input:focus, .form-field textarea:focus, .form-field select:focus {
  outline: none; border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(59,130,158,0.15);
}
.form-field textarea { resize: vertical; min-height: 110px; }
.form-checkbox { display: flex; align-items: flex-start; gap: 8px; font-size: 13px; color: var(--neutral-mid); margin-top: 4px; }
.form-checkbox input { width: 16px; height: 16px; margin-top: 2px; }
.form-submit { margin-top: 18px; }

/* footer */
footer { background: var(--neutral-dark); color: white; padding: 56px 0 28px; }
.footer-grid {display: grid; grid-template-columns: 1.4fr 1fr 1fr 1fr; gap: 48px; margin-bottom: 40px;}
.footer-logo { max-width: 260px; margin-bottom: 8px; }
.footer-logo svg { width: 100%; height: auto; }
.footer-tagline { color: rgba(255,255,255,0.72); font-size: 14px; max-width: 320px; }
.footer-grid h4 { color: white; font-size: 13px; font-weight: 600; letter-spacing: 0.08em; text-transform: uppercase; margin: 8px 0 16px; }
.footer-grid ul { list-style: none; padding: 0; margin: 0; }
.footer-grid li { margin-bottom: 10px; }
.footer-grid a { color: rgba(255,255,255,0.72); font-size: 14px; cursor: pointer; }
.footer-grid a:hover { color: var(--accent); }
.footer-helpdesk-link {
  display: inline-flex; align-items: center; gap: 10px;
  margin-top: 8px;
}
.footer-helpdesk-link img { width: 36px; height: 36px; }
.footer-helpdesk-link strong { color: white !important; font-size: 14px; }
.footer-bottom { border-top: 1px solid rgba(255,255,255,0.12); padding-top: 24px; display: flex; justify-content: space-between; align-items: center; font-size: 13px; color: rgba(255,255,255,0.5); flex-wrap: wrap; gap: 12px; }

/* footer logo SVG (kept here for dark bg) */
.footer-logo-svg { width: 220px; height: auto; }


/* CON ED STYLE POST LIST (Guides + Blog) */
.post-row {
  display: grid;
  grid-template-columns: 90px 1fr;
  gap: 28px;
  padding: 28px 0;
  border-bottom: 1px solid #E8EEF2;
  align-items: start;
  cursor: pointer;
  transition: background 0.15s;
  text-decoration: none; color: inherit;
}
.post-row:hover { background: var(--surface-alt); }
.post-row:first-child { padding-top: 8px; }
.post-row .post-date {
  text-align: center;
  background: var(--primary);
  color: white;
  border-radius: var(--r-md);
  padding: 8px 6px;
  width: 90px;
}
.post-row .post-date strong {
  display: block; font-size: 12px; font-weight: 600;
  letter-spacing: 0.08em; text-transform: uppercase;
  margin-bottom: 2px;
}
.post-row .post-date span {
  display: block; font-size: 32px; font-weight: 800;
  line-height: 1;
}
.post-row .post-content { min-width: 0; }
.post-row .post-content h3 {
  margin: 0 0 8px; font-size: 22px;
  color: var(--neutral-dark);
  line-height: 1.3;
  font-weight: 700;
  letter-spacing: -0.01em;
}
.post-row .post-meta {
  font-size: 13px; color: var(--neutral-mid);
  margin-bottom: 10px;
  display: flex; flex-wrap: wrap; gap: 12px; align-items: center;
}
.post-row .post-meta .author { color: var(--primary); font-weight: 600; }
.post-row .post-meta .cat {
  background: var(--surface-alt); color: var(--primary);
  padding: 2px 10px; border-radius: var(--r-full);
  font-size: 11px; font-weight: 600;
  letter-spacing: 0.02em;
}
.post-row .post-content p {
  font-size: 15px; line-height: 1.5;
  color: #4A5A6A; margin: 0 0 10px;
}
.post-row .post-content .read-link {
  font-size: 13px; font-weight: 600; color: var(--primary);
}
.post-row .post-content .read-link::after {
  content: " →"; transition: margin-left 0.15s;
}
.post-row:hover .read-link::after { margin-left: 4px; }
@media (max-width: 720px) {
  .post-row { grid-template-columns: 70px 1fr; gap: 16px; padding: 18px 0; }
  .post-row .post-date { width: 70px; padding: 6px 4px; }
  .post-row .post-date strong { font-size: 11px; }
  .post-row .post-date span { font-size: 24px; }
  .post-row .post-content h3 { font-size: 18px; }
}


/* ===== NAV DROPDOWNS (v7) ===== */
.nav-dropdown { position: relative; display: inline-flex; align-items: stretch; }
.nav-dropdown-trigger {
  cursor: pointer;
  color: white; font-size: 13.5px; font-weight: 500;
  padding: 16px 14px; letter-spacing: 0.01em;
  border-bottom: 3px solid transparent;
  transition: all 0.15s;
  display: inline-flex; align-items: center; gap: 4px;
}
.nav-dropdown-trigger:hover { color: white; background: rgba(255,255,255,0.08); }
.nav-dropdown-trigger.active { color: white; background: rgba(255,255,255,0.1); border-bottom-color: var(--secondary); }
.nav-dropdown-trigger .caret { font-size: 9px; opacity: 0.85; }
.nav-dropdown-menu {
  display: none; position: absolute; top: 100%; left: 0;
  background: var(--primary); min-width: 280px;
  box-shadow: var(--shadow-2); z-index: 105;
  border-top: 3px solid var(--secondary);
}
.nav-dropdown:hover .nav-dropdown-menu,
.nav-dropdown.open .nav-dropdown-menu { display: block; }
.nav-dropdown-menu a {
  display: block; color: white; padding: 12px 18px;
  font-size: 14px; font-weight: 500;
  border-bottom: 1px solid rgba(255,255,255,0.08);
  letter-spacing: 0.01em;
}
.nav-dropdown-menu a:last-child { border-bottom: none; }
.nav-dropdown-menu a:hover {
  background: var(--primary-dark); color: white;
}

/* ===== FREE VISIT BLOCK (v6) ===== */
.free-visit-block {
  background: linear-gradient(135deg, #1A2A3A 0%, #2C6680 100%);
  border-radius: var(--r-xl);
  padding: 56px;
  color: white;
  display: grid; grid-template-columns: 1.4fr 1fr;
  gap: 40px; align-items: center;
}
.free-visit-block h2 { color: white; margin: 0 0 12px; max-width: none; }
.free-visit-block p { color: rgba(255,255,255,0.85); font-size: 17px; margin: 0 0 18px; }
.free-visit-block .micro-tag {
  display: inline-block; background: var(--secondary); color: white;
  padding: 4px 10px; border-radius: var(--r-full);
  font-size: 11px; font-weight: 700; letter-spacing: 0.06em; text-transform: uppercase;
  margin-bottom: 16px;
}
.free-visit-bullets {
  list-style: none; padding: 0; margin: 0 0 24px;
}
.free-visit-bullets li {
  display: flex; align-items: center; gap: 12px;
  color: rgba(255,255,255,0.92); font-size: 15px;
  padding: 6px 0;
}
.free-visit-bullets .bullet-check {
  display: inline-grid; place-items: center;
  width: 24px; height: 24px; border-radius: 50%;
  background: var(--tertiary); color: var(--neutral-dark);
  font-weight: 800; font-size: 13px;
  flex-shrink: 0;
}
.free-visit-visual {
  position: relative; display: grid; place-items: center;
}
.free-visit-svg {
  width: 220px; height: 220px;
  filter: drop-shadow(0 6px 18px rgba(0,0,0,0.25));
  animation: floatGently 4s ease-in-out infinite;
}
@keyframes floatGently {
  0%, 100% { transform: translateY(0) rotate(-1deg); }
  50% { transform: translateY(-6px) rotate(1deg); }
}

@media (max-width: 980px) {
  .free-visit-block { grid-template-columns: 1fr; padding: 36px; }
  .nav-dropdown-menu { position: static; min-width: 100%; box-shadow: none; }
  .nav-dropdown-trigger .caret { display: inline-block; }
}


/* ===== ARTICLE MODAL (v7) ===== */
.modal-backdrop {
  position: fixed; inset: 0;
  background: rgba(15, 25, 35, 0.85);
  z-index: 1000;
  display: none;
  align-items: flex-start; justify-content: center;
  padding: 40px 20px;
  overflow-y: auto;
  backdrop-filter: blur(4px);
}
.modal-backdrop.open { display: flex; }
.modal-article {
  background: var(--surface);
  border-radius: var(--r-lg);
  max-width: 820px; width: 100%;
  box-shadow: 0 20px 60px rgba(0,0,0,0.4);
  position: relative; margin: 0 auto;
}
.modal-close {
  position: sticky; top: 16px; float: right; margin: 16px;
  width: 40px; height: 40px;
  border: none; border-radius: 50%;
  background: var(--neutral-dark); color: white;
  font-size: 22px; cursor: pointer;
  display: grid; place-items: center; z-index: 5;
}
.modal-close:hover { background: var(--primary); }
.modal-body {padding: 48px 56px 56px;}
.modal-body h1 {font-size: 32px; font-weight: 700;
  letter-spacing: -0.02em; line-height: 1.2;
  color: var(--neutral-dark); margin: 0 0 8px;}
.modal-meta {
  color: var(--neutral-mid); font-size: 13px;
  margin-bottom: 32px; padding-bottom: 16px;
  border-bottom: 1px solid #E8EEF2;
  display: flex; gap: 12px; align-items: center;
}
.modal-meta .source { color: var(--primary); font-weight: 600; }
.modal-body .content h2 {
  font-size: 22px; font-weight: 700; color: var(--neutral-dark);
  margin: 32px 0 12px; letter-spacing: -0.01em;
}
.modal-body .content h3 {
  font-size: 18px; font-weight: 600; color: var(--neutral-dark);
  margin: 24px 0 10px;
}
.modal-body .content p {
  color: #2C3946; font-size: 16px;
  line-height: 1.7; margin: 0 0 16px;
}
.modal-body .content ul, .modal-body .content ol {
  color: #2C3946; padding-left: 24px; margin: 0 0 16px;
}
.modal-body .content li { margin-bottom: 6px; line-height: 1.6; }
.modal-body .content a { color: var(--primary); text-decoration: underline; }
.modal-body .content a:hover { color: var(--primary-dark); }
.modal-body .content img {
  max-width: 100%; height: auto;
  border-radius: var(--r-md); margin: 16px 0; display: block;
}
.modal-body .content blockquote {
  border-left: 4px solid var(--primary);
  padding: 8px 16px; color: var(--neutral-mid);
  font-style: italic; margin: 16px 0;
  background: var(--surface-alt);
  border-radius: 0 var(--r-md) var(--r-md) 0;
}
.modal-body .content table {
  width: 100%; border-collapse: collapse; margin: 16px 0;
}
.modal-body .content th, .modal-body .content td {
  border: 1px solid #E8EEF2; padding: 10px 14px;
  text-align: left; font-size: 14px;
}
.modal-body .content th { background: var(--surface-alt); font-weight: 600; }
.modal-body .content code {
  background: var(--surface-alt); padding: 2px 6px;
  border-radius: 4px; font-family: monospace; font-size: 14px;
}
.modal-footer {
  margin-top: 32px; padding-top: 20px;
  border-top: 1px solid #E8EEF2;
  display: flex; justify-content: space-between; align-items: center;
  flex-wrap: wrap; gap: 12px;
}
.modal-footer .original-link { font-size: 13px; color: var(--neutral-mid); }
.modal-footer .original-link a { color: var(--primary); font-weight: 600; }
@media (max-width: 700px) {
  .modal-body { padding: 32px 24px 40px; }
  .modal-body h1 { font-size: 24px; }
}


/* ===== CYBER ASSESSMENT QUIZ (v7) ===== */
.cyber-quiz-wrap {
  background: var(--surface);
  border-radius: var(--r-xl);
  padding: 48px 48px 40px;
  margin: 24px auto 32px;
  box-shadow: var(--shadow-2);
  border: 1px solid #EEF2F5;
  max-width: 760px;
}
.cyber-quiz-wrap h2 {
  font-size: 26px; font-weight: 700;
  color: var(--neutral-dark);
  margin: 0 0 12px;
  letter-spacing: -0.01em;
}
.cyber-quiz-wrap p {
  color: var(--neutral-mid);
  font-size: 16px;
  line-height: 1.6;
  margin: 0 0 24px;
  max-width: none;
}
.hubspot-form-wrap {
  background: var(--surface-alt);
  padding: 28px;
  border-radius: var(--r-lg);
  border: 1px solid #DBE5EC;
  min-height: 180px;
}

/* === HubSpot form aggressive brand overrides === */
.hubspot-form-wrap .hs-form-frame,
.hubspot-form-wrap form,
.hubspot-form-wrap .hsForm,
.hubspot-form-wrap div[class*="hsForm"] {
  font-family: 'Inter', -apple-system, sans-serif !important;
}

/* Input fields */
.hubspot-form-wrap input[type="text"],
.hubspot-form-wrap input[type="email"],
.hubspot-form-wrap input[type="tel"],
.hubspot-form-wrap input[type="number"],
.hubspot-form-wrap select,
.hubspot-form-wrap textarea {
  font-family: 'Inter', sans-serif !important;
  border: 1px solid #D5DEE5 !important;
  border-radius: var(--r-md) !important;
  padding: 10px 12px !important;
  font-size: 14px !important;
  color: var(--neutral-dark) !important;
  background: var(--surface) !important;
  box-shadow: none !important;
}
.hubspot-form-wrap input:focus,
.hubspot-form-wrap select:focus,
.hubspot-form-wrap textarea:focus {
  outline: none !important;
  border-color: var(--primary) !important;
  box-shadow: 0 0 0 3px rgba(59,130,158,0.15) !important;
}

/* Labels */
.hubspot-form-wrap label,
.hubspot-form-wrap .hs-form-field label,
.hubspot-form-wrap span[class*="label"] {
  font-family: 'Inter', sans-serif !important;
  font-size: 13px !important;
  font-weight: 600 !important;
  color: var(--neutral-dark) !important;
  margin-bottom: 6px !important;
  letter-spacing: 0.01em !important;
}

/* Submit button - target every possible HubSpot class */
.hubspot-form-wrap .hs-button,
.hubspot-form-wrap input.hs-button,
.hubspot-form-wrap input[type="submit"],
.hubspot-form-wrap button[type="submit"],
.hubspot-form-wrap .hs_submit input,
.hubspot-form-wrap .actions input,
.hubspot-form-wrap .actions button,
.hubspot-form-wrap div[class*="submit"] button,
.hubspot-form-wrap div[class*="submit"] input,
.hubspot-form-wrap button[class*="primary"] {
  background: var(--secondary) !important;
  background-color: var(--secondary) !important;
  color: white !important;
  border: none !important;
  padding: 14px 32px !important;
  border-radius: var(--r-md) !important;
  font-weight: 600 !important;
  font-size: 15px !important;
  font-family: 'Inter', sans-serif !important;
  cursor: pointer !important;
  letter-spacing: 0.01em !important;
  box-shadow: none !important;
  text-transform: none !important;
  width: auto !important;
  min-width: 120px !important;
  transition: background 0.15s !important;
}
.hubspot-form-wrap .hs-button:hover,
.hubspot-form-wrap input[type="submit"]:hover,
.hubspot-form-wrap button[type="submit"]:hover,
.hubspot-form-wrap .actions input:hover,
.hubspot-form-wrap .actions button:hover,
.hubspot-form-wrap button[class*="primary"]:hover {
  background: #c8821a !important;
  background-color: #c8821a !important;
  color: white !important;
}

/* Center the submit button */
.hubspot-form-wrap .hs_submit,
.hubspot-form-wrap .actions,
.hubspot-form-wrap div[class*="submit"] {
  text-align: left !important;
  margin-top: 16px !important;
}

/* Hide HubSpot free forms branding footer */
.hubspot-form-wrap .hs-form-footer,
.hubspot-form-wrap [class*="hs-form-footer"],
.hubspot-form-wrap [class*="hsFooter"],
.hubspot-form-wrap a[href*="hubspot.com/products/free-forms"],
.hubspot-form-wrap a[href*="hubspot.com/products"]:not(.hs-button),
.hubspot-form-wrap [class*="branding"],
.hubspot-form-wrap [class*="powered-by"] {
  display: none !important;
}

/* GDPR / Privacy text */
.hubspot-form-wrap .legal-consent-container,
.hubspot-form-wrap [class*="legal"],
.hubspot-form-wrap [class*="consent"] {
  font-size: 13px !important;
  color: var(--neutral-mid) !important;
  margin: 12px 0 !important;
}

@media (max-width: 720px) {
  .cyber-quiz-wrap { padding: 28px 20px; }
  .hubspot-form-wrap { padding: 20px; }
}


/* ===== v8: Promise + Two-col + Guarantee + 2-line button ===== */
.btn-twoline {
  display: inline-flex !important;
  flex-direction: column !important;
  align-items: center !important;
  line-height: 1.15 !important;
  padding: 12px 26px !important;
  text-align: center;
  min-width: 200px;
}
.btn-twoline .btn-line-small {
  font-size: 12px; font-weight: 500; opacity: 0.92;
  letter-spacing: 0.04em; text-transform: uppercase;
}
.btn-twoline .btn-line-big {
  font-size: 16px; font-weight: 700;
  letter-spacing: -0.005em;
}

.promise-grid {display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px 32px;
  margin: 32px 0 24px;}
.promise-item {
  display: flex; align-items: flex-start; gap: 12px;
  color: var(--neutral-dark);
  font-size: 16px;
  line-height: 1.5;
  padding: 4px 0;
}
.promise-item > span:last-child { flex: 1; }
.promise-check {
  display: inline-grid; place-items: center;
  width: 24px; height: 24px; border-radius: 50%;
  background: var(--tertiary); color: var(--neutral-dark);
  font-weight: 800; font-size: 13px;
  flex-shrink: 0;
}
.promise-note {
  color: var(--neutral-mid); font-style: italic; font-size: 14px;
  margin-left: 4px;
}
.section-footer-note {
  color: var(--neutral-mid);
  font-style: italic;
  font-size: 16px;
  margin: 24px 0 0;
}

.two-col-text {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 48px;
}
.two-col-text h2 {
  font-size: 26px !important;
  line-height: 1.25 !important;
  margin-bottom: 14px !important;
}
.two-col-text p { color: #2C3946; font-size: 16px; line-height: 1.65; }
.simple-list {
  list-style: none; padding: 0; margin: 12px 0;
}
.simple-list li {
  padding: 8px 0 8px 22px;
  position: relative;
  color: var(--neutral-dark);
  font-size: 15px;
}
.simple-list li::before {
  content: ""; position: absolute; left: 0; top: 16px;
  width: 8px; height: 8px; border-radius: 50%;
  background: var(--primary);
}

.guarantee-block {
  background: linear-gradient(135deg, var(--surface-alt) 0%, #DCE8F0 100%);
  border-left: 4px solid var(--secondary);
  padding: 40px 48px;
  border-radius: var(--r-lg);
  max-width: 900px;
  margin: 0 auto;
}
.guarantee-block h2 {
  margin: 0 0 12px;
  font-size: 28px;
  color: var(--neutral-dark);
}
.guarantee-block .section-intro { margin: 0; }

@media (max-width: 800px) {
  .promise-grid { grid-template-columns: 1fr; }
  .two-col-text { grid-template-columns: 1fr; gap: 32px; }
  .guarantee-block { padding: 28px 24px; }
}



/* v9.1: XL CTA button variant */
.btn-large {
  padding: 24px 52px !important;
  min-width: 300px !important;
  line-height: 1.25 !important;
  box-shadow: 0 8px 20px rgba(232, 154, 32, 0.3);
}
.btn-large .btn-line-small { font-size: 14px !important; letter-spacing: 0.06em; }
.btn-large .btn-line-big { font-size: 24px !important; }
.btn-large:hover { transform: translateY(-2px); box-shadow: 0 12px 28px rgba(232, 154, 32, 0.4); }

/* ===== v9: Combined Why Con Ed block ===== */
.why-conend-block {
  background: linear-gradient(135deg, #1A2A3A 0%, #2C6680 100%);
  border-radius: var(--r-xl);
  padding: 56px 64px;
  color: white;
  display: grid;
  grid-template-columns: 1.4fr 1fr;
  gap: 48px;
  align-items: center;
  box-shadow: var(--shadow-2);
}
.why-conend-block .micro-tag {
  display: inline-block;
  background: var(--tertiary);
  color: var(--neutral-dark);
  padding: 4px 12px;
  border-radius: var(--r-full);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  margin-bottom: 18px;
}
.why-conend-block h2 {
  color: white !important;
  font-size: 32px !important;
  font-weight: 700;
  line-height: 1.2;
  margin: 0 0 16px !important;
  letter-spacing: -0.02em;
}
.why-conend-block p {
  color: rgba(255,255,255,0.88);
  font-size: 17px;
  line-height: 1.6;
  margin: 0 0 22px;
}
.why-conend-bullets {
  list-style: none;
  padding: 0;
  margin: 0;
}
.why-conend-bullets li {
  display: flex; align-items: flex-start; gap: 12px;
  color: rgba(255,255,255,0.95);
  font-size: 15px;
  line-height: 1.5;
  padding: 7px 0;
}
.why-conend-bullets li .check {
  display: inline-grid; place-items: center;
  width: 22px; height: 22px; border-radius: 50%;
  background: var(--tertiary); color: var(--neutral-dark);
  font-weight: 800; font-size: 12px;
  flex-shrink: 0;
}
.why-conend-bullets li em {
  font-style: italic;
  color: rgba(255,255,255,0.65);
  font-size: 13px;
}
.why-conend-visual {
  position: relative;
  display: grid;
  place-items: center;
}
.why-svg {
  width: 240px; height: 240px;
  filter: drop-shadow(0 8px 24px rgba(0,0,0,0.25));
  animation: whyFloat 6s ease-in-out infinite;
}
@keyframes whyFloat {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-6px); }
}

@media (max-width: 900px) {
  .why-conend-block {
    grid-template-columns: 1fr;
    padding: 36px 28px;
    gap: 24px;
  }
  .why-conend-block h2 { font-size: 26px !important; }
  .why-svg { width: 180px; height: 180px; }
}


/* ===== SUPPORT LANDING PAGE (campaign landing) ===== */
.support-landing-hero {background: linear-gradient(160deg, #2C6680 0%, #1A2A3A 100%);
  padding: 56px 0 64px;
  border-left: 4px solid var(--secondary);
  border-top: none;
  margin-top: 0;}
.support-hero-grid {
  display: grid;
  grid-template-columns: 1.1fr 1.2fr;
  gap: 56px;
  align-items: center;
}
.support-hero-eyebrow {
  color: rgba(255,255,255,0.62);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  margin-bottom: 24px;
}
.support-hero-text h1 {color: white !important;
  font-size: 36px !important;
  font-weight: 700;
  line-height: 1.22;
  letter-spacing: -0.02em;
  margin: 0 0 20px;}
.support-hero-text h1 em {
  color: var(--tertiary);
  font-style: normal;
}
.support-hero-sub {
  color: rgba(255,255,255,0.85);
  font-size: 18px;
  line-height: 1.55;
  margin: 0 0 32px;
  max-width: 540px;
}
.support-hero-ctas {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  align-items: center;
}
.support-hero-photo {width: 100%;
  aspect-ratio: 7 / 6;
  border-radius: var(--r-xl);
  overflow: hidden;
  box-shadow: 0 16px 40px rgba(0,0,0,0.32);}
.support-hero-photo img {width: 100%; height: 100%;
  object-fit: cover;
  object-position: center center;
  display: block;}

/* Trust stats strip */
.support-trust-strip {
  background: var(--neutral-dark);
  padding: 28px 0;
}
.support-stats {display: grid; grid-template-columns: repeat(4, 1fr); gap: 0;}
.support-stat {text-align: center;
  padding: 8px;
  border-right: 1px solid rgba(255,255,255,0.1);}
.support-stat:last-child { border-right: none; }
.support-stat .num {
  color: var(--primary);
  font-size: 28px;
  font-weight: 700;
  letter-spacing: -0.01em;
  margin-bottom: 4px;
}
.support-stat .lab {
  color: rgba(255,255,255,0.7);
  font-size: 13px;
  line-height: 1.4;
}

/* Pain section (two-col with photo left) */
.support-pain-grid {
  display: grid;
  grid-template-columns: 1fr 1.1fr;
  gap: 48px;
  align-items: center;
}
.support-pain-photo {
  border-radius: var(--r-lg);
  overflow: hidden;
  box-shadow: var(--shadow-2);
}
.support-pain-photo img {
  width: 100%; height: auto; display: block;
}
.support-pain-text h2 {
  font-size: 28px;
  font-weight: 700;
  margin: 8px 0 16px;
  letter-spacing: -0.01em;
}
.support-pain-text p {
  color: #2C3946;
  font-size: 16px;
  line-height: 1.65;
  margin: 0 0 14px;
}

/* Prevention card (teal) with photo right */
.support-prevention-card {background: linear-gradient(135deg, var(--primary) 0%, #2C6680 100%);
  border-radius: var(--r-xl);
  padding: 48px 56px;
  color: white;
  display: grid;
  grid-template-columns: 1.2fr 1fr;
  gap: 48px;
  align-items: center;
  box-shadow: var(--shadow-2);
  border-left: 4px solid var(--tertiary);}
.support-prevention-card h2 {
  color: white !important;
  font-size: 26px;
  font-weight: 700;
  margin: 8px 0 18px;
  letter-spacing: -0.01em;
}
.support-prevention-card p {
  color: rgba(255,255,255,0.92);
  font-size: 16px;
  line-height: 1.6;
  margin: 0 0 14px;
}
.support-prevention-photo {
  border-radius: var(--r-lg);
  overflow: hidden;
  box-shadow: 0 12px 32px rgba(0,0,0,0.25);
}
.support-prevention-photo img {
  width: 100%; aspect-ratio: 4/3; object-fit: cover; display: block;
}

/* Promise list */
.support-promise-list {
  list-style: none;
  padding: 0;
  margin: 32px auto 18px;
  max-width: 820px;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px 32px;
}
.support-promise-list li {
  display: flex; align-items: flex-start; gap: 12px;
  color: var(--neutral-dark);
  font-size: 16px;
  line-height: 1.5;
  padding: 4px 0;
}
.support-promise-list li .check {
  display: inline-grid; place-items: center;
  width: 24px; height: 24px; border-radius: 50%;
  background: var(--tertiary); color: var(--neutral-dark);
  font-weight: 800; font-size: 13px;
  flex-shrink: 0;
}
.support-promise-list li em {
  color: var(--neutral-mid); font-style: italic; font-size: 14px;
}
.support-disclaimer {
  text-align: center;
  color: var(--neutral-mid);
  font-size: 13px;
  margin: 18px auto 0;
  max-width: 760px;
  font-style: italic;
}

/* Gallery */
.support-gallery {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 18px;
  margin-top: 28px;
}
.support-gallery-item {
  margin: 0;
  border-radius: var(--r-md);
  overflow: hidden;
  background: var(--surface);
  box-shadow: var(--shadow-1);
  transition: transform 0.18s;
}
.support-gallery-item:hover { transform: translateY(-3px); box-shadow: var(--shadow-2); }
.support-gallery-item img {
  width: 100%; aspect-ratio: 4/3; object-fit: cover; display: block;
}
.support-gallery-item figcaption {
  padding: 12px 14px;
  font-size: 13px;
  color: var(--neutral-dark);
  font-weight: 500;
  line-height: 1.4;
}

/* Trust cards */
.support-trust-cards {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
  margin-top: 16px;
}
.support-trust-card {
  background: var(--surface);
  border-radius: var(--r-md);
  padding: 28px;
  border: 1px solid #E8EEF2;
  box-shadow: var(--shadow-1);
}
.support-trust-card .trust-icon {
  font-size: 28px;
  margin-bottom: 12px;
}
.support-trust-card h3 {
  color: var(--primary);
  font-size: 18px;
  margin: 0 0 10px;
}
.support-trust-card p {
  color: var(--neutral-mid);
  font-size: 14px;
  line-height: 1.55;
  margin: 0;
}

/* Scarcity card */
.support-scarcity-card {
  background: rgba(232, 154, 32, 0.06);
  border: 2px solid var(--secondary);
  border-radius: var(--r-lg);
  padding: 36px 44px;
  max-width: 880px;
  margin: 0 auto;
}

.support-scarcity-card h2 {
  color: var(--primary) !important;
  font-size: 26px;
  font-weight: 700;
  margin: 0 0 14px;
}
.support-scarcity-card p {
  color: var(--neutral-dark);
  font-size: 16px;
  line-height: 1.6;
  margin: 0;
}
.support-scarcity-card strong { color: var(--neutral-dark); }

@media (max-width: 900px) {
  .support-hero-grid, .support-pain-grid, .support-prevention-card { grid-template-columns: 1fr; gap: 28px; }
  .support-hero-text h1 { font-size: 32px !important; }
  .support-stats { grid-template-columns: 1fr 1fr; }
  .support-stat { border-right: none; border-bottom: 1px solid rgba(255,255,255,0.08); }
  .support-promise-list { grid-template-columns: 1fr; }
  .support-gallery { grid-template-columns: 1fr 1fr; }
  .support-trust-cards { grid-template-columns: 1fr; }
  .support-prevention-card { padding: 32px 24px; }
}


.btn-large-arrow {
  padding: 18px 32px !important;
  font-size: 16px !important;
  font-weight: 600 !important;
  letter-spacing: 0.01em;
}

/* SS1: Why Con Ed - button under SVG + lively school animations */
.why-conend-visual {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 24px;
}
.why-cta-under {
  width: 100%;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 12px;
}
.why-cta-under > a { width: auto; max-width: 280px; }
.why-cta-under > a.btn-twoline { padding: 14px 28px; }
.why-cta-under > a.btn-outline-dark { padding: 10px 24px; font-size: 14px; }

/* Flag waving */
@keyframes flagWave {
  0%, 100% { transform: rotate(0deg) translateX(0); }
  25% { transform: rotate(2deg) translateX(1px); }
  50% { transform: rotate(-1deg) translateX(0); }
  75% { transform: rotate(1.5deg) translateX(-1px); }
}
.flag-wave { animation: flagWave 2.8s ease-in-out infinite; transform-origin: 0 10px; }

/* Bell tower swing */
@keyframes bellRing {
  0%, 80%, 100% { transform: rotate(0deg); }
  85% { transform: rotate(8deg); }
  90% { transform: rotate(-7deg); }
  95% { transform: rotate(4deg); }
}
/* bell animation removed */

/* School sign subtle pulse */
@keyframes signPulse {
  0%, 90%, 100% { transform: scale(1); }
  95% { transform: scale(1.06); }
}
.school-sign { transform-origin: 56px 13px; animation: signPulse 4.5s ease-in-out infinite; }

/* Windows blinking lights (staggered) */
@keyframes winBlink {
  0%, 100% { fill: white; opacity: 0.95; }
  50% { fill: #FFEB99; opacity: 1; }
}
.win-1 { animation: winBlink 4s ease-in-out infinite; animation-delay: 0s; }
.win-3 { animation: winBlink 4s ease-in-out infinite; animation-delay: 1.2s; }
.win-6 { animation: winBlink 4s ease-in-out infinite; animation-delay: 2.4s; }
.win-8 { animation: winBlink 4s ease-in-out infinite; animation-delay: 3.6s; }

/* ABC block wobble */
@keyframes abcWobble {
  0%, 100% { transform: translate(28px, 192px) rotate(0deg); }
  50% { transform: translate(28px, 189px) rotate(-3deg); }
}
.abc-block { animation: abcWobble 3.5s ease-in-out infinite; }

/* Check badge pulse */
@keyframes checkBadgePulse {
  0%, 100% { transform: translate(228px, 200px) scale(1); }
  50% { transform: translate(228px, 200px) scale(1.1); }
}
.check-badge { animation: checkBadgePulse 2.5s ease-in-out infinite; }

/* Orbit ring slow rotate */
@keyframes orbitRotate {
  from { stroke-dashoffset: 0; }
  to { stroke-dashoffset: -200; }
}
.orbit-ring { animation: orbitRotate 30s linear infinite; }

/* Flagpole micro-sway */
@keyframes poleSway {
  0%, 100% { transform: translate(46px, 32px) rotate(0deg); }
  50% { transform: translate(46px, 32px) rotate(0.5deg); }
}
.flagpole { animation: poleSway 4s ease-in-out infinite; transform-origin: 1.5px 80px; }


/* SS2: iOS realism for Invisible Tickets phone */
.ios-statusbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 22px 8px;
  background: white;
  color: #1A2A3A;
  font-family: -apple-system, BlinkMacSystemFont, 'Inter', sans-serif;
  font-size: 13px;
  font-weight: 600;
  border-bottom: none;
}
.ios-time { letter-spacing: -0.01em; }
.ios-icons { display: flex; align-items: center; gap: 6px; color: #1A2A3A; }
.ios-icons svg { width: 16px; height: 11px; }
.ios-icons .ios-sig { width: 17px; }
.ios-icons .ios-wifi { width: 15px; }
.ios-batt {
  display: flex; align-items: center; gap: 1px;
}
.ios-batt-shell {
  width: 24px; height: 11px;
  border: 1.2px solid currentColor;
  border-radius: 3px;
  padding: 1px;
  position: relative;
}
.ios-batt-fill {
  width: 78%; height: 100%;
  background: #1A2A3A;
  border-radius: 1.5px;
}
.ios-batt-cap {
  width: 1.5px; height: 5px;
  background: currentColor;
  border-radius: 0 1px 1px 0;
}

.iphone-msg {
  border-radius: 18px !important;
  position: relative;
}
.iphone-msg.sent {
  background: linear-gradient(180deg, #1D8BF0 0%, #0A6FCC 100%) !important;
  color: white !important;
}
.iphone-msg.received {
  background: #E9E9EB !important;
  color: #000 !important;
}
.iphone-msg.received::before {
  content: ""; position: absolute; bottom: 0; left: -6px;
  width: 12px; height: 12px;
  background: #E9E9EB;
  border-bottom-right-radius: 12px;
  z-index: -1;
}
.iphone-msg.sent::after {
  content: ""; position: absolute; bottom: 0; right: -6px;
  width: 12px; height: 12px;
  background: #0A6FCC;
  border-bottom-left-radius: 12px;
  z-index: -1;
}

/* Better waveform animation */
.voice-bars > div {
  background: rgba(255,255,255,0.95);
  width: 2.5px;
  border-radius: 2px;
  animation: waveBar 1.4s ease-in-out infinite;
}
@keyframes waveBar {
  0%, 100% { height: 5px; }
  20% { height: 16px; }
  40% { height: 9px; }
  60% { height: 18px; }
  80% { height: 7px; }
}
.voice-bars > div:nth-child(2n) { animation-delay: 0.15s; }
.voice-bars > div:nth-child(3n) { animation-delay: 0.3s; }
.voice-bars > div:nth-child(4n) { animation-delay: 0.45s; }
.voice-bars > div:nth-child(5n) { animation-delay: 0.6s; }

/* Typing indicator dots */
.iphone-typing {
  background: #E9E9EB;
  border-radius: 16px;
  padding: 10px 14px;
  display: inline-flex;
  align-self: flex-start;
  gap: 4px;
  margin: 4px 0;
  width: fit-content;
  opacity: 0;
  animation: typingFade 8s ease-in-out infinite;
}
.iphone-typing span {
  width: 7px; height: 7px;
  border-radius: 50%;
  background: #999;
  animation: typingPulse 1.2s infinite ease-in-out;
}
.iphone-typing span:nth-child(2) { animation-delay: 0.2s; }
.iphone-typing span:nth-child(3) { animation-delay: 0.4s; }
@keyframes typingPulse {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
  30% { transform: translateY(-4px); opacity: 1; }
}
@keyframes typingFade {
  0%, 85% { opacity: 0; transform: translateY(4px); }
  90%, 95% { opacity: 1; transform: translateY(0); }
  100% { opacity: 0; }
}

.iphone-input-send {
  background: linear-gradient(180deg, #1D8BF0 0%, #0A6FCC 100%) !important;
}
.iphone-input-send svg { width: 18px; height: 18px; }


/* Privacy subpage styling */
.privacy-doc {
  max-width: 800px;
  margin: 0 auto;
  color: var(--neutral-dark);
  line-height: 1.7;
}
.privacy-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin-bottom: 32px;
  padding-bottom: 18px;
  border-bottom: 1px solid #E8EEF2;
  color: var(--neutral-mid);
  font-size: 13px;
}
.privacy-meta .meta-tag {
  background: var(--tertiary);
  color: var(--neutral-dark);
  padding: 4px 10px;
  border-radius: var(--r-full);
  font-weight: 700;
  font-size: 11px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}
.privacy-meta .meta-sep { opacity: 0.4; }
.privacy-doc h2 {
  font-size: 22px;
  font-weight: 700;
  color: var(--primary);
  margin: 36px 0 14px;
  letter-spacing: -0.01em;
}
.privacy-doc h3 {
  font-size: 17px;
  font-weight: 700;
  color: var(--neutral-dark);
  margin: 24px 0 10px;
}
.privacy-doc p {
  color: #2C3946;
  margin: 0 0 14px;
}
.privacy-doc a {
  color: var(--primary);
  text-decoration: underline;
}
.privacy-doc a:hover { color: var(--primary-dark); }
.privacy-list {
  list-style: none;
  padding: 0;
  margin: 14px 0 18px;
}
.privacy-list li {
  padding: 10px 0 10px 30px;
  position: relative;
  border-bottom: 1px solid #F0F4F8;
}
.privacy-list li:last-child { border-bottom: none; }
.privacy-list li::before {
  content: "";
  position: absolute;
  left: 0; top: 18px;
  width: 8px; height: 8px;
  border-radius: 50%;
  background: var(--secondary);
}
.privacy-callout {
  background: var(--surface-alt);
  border-left: 3px solid var(--primary);
  border-radius: var(--r-md);
  padding: 18px 22px;
  margin: 16px 0 24px;
  font-size: 15px;
}


/* Button hover animation - matches partners style */
.btn {
  transition: transform 0.25s, box-shadow 0.25s, filter 0.25s;
}
.btn:hover {
  transform: translateY(-4px) scale(1.04);
  filter: brightness(1.05);
}

/* Footer logo hover animation */
.footer-logo, .footer-logo-svg {
  transition: transform 0.25s, filter 0.25s;
  cursor: pointer;
}
.footer-logo:hover, .footer-logo-svg:hover {
  transform: translateY(-4px) scale(1.04);
  filter: brightness(1.05);
}


/* ===== Why Con Ed - Badge + Orbiting Icons (replaces school) ===== */

/* Outer orbit slow rotation */
.orbit-outer { animation: orbitSpin 22s linear infinite; transform-origin: 140px 130px; }
.orbit-inner { animation: orbitSpin 18s linear infinite reverse; transform-origin: 140px 130px; }
@keyframes orbitSpin {
  from { transform: rotate(0deg); }
  to { transform: rotate(360deg); }
}

/* Orbit icons floating in/out */
.orb-icon {
  animation: orbFloat 4s ease-in-out infinite;
  transform-origin: center center;
}
.orb-1 { animation-delay: 0s; }
.orb-2 { animation-delay: 0.6s; }
.orb-3 { animation-delay: 1.2s; }
.orb-4 { animation-delay: 1.8s; }
.orb-5 { animation-delay: 2.4s; }
.orb-6 { animation-delay: 3.0s; }
@keyframes orbFloat {
  0%, 100% { opacity: 0.78; transform: scale(1) translateY(0); }
  50%      { opacity: 1;    transform: scale(1.08) translateY(-3px); }
}

/* Gear spinning */
.gear-spin {
  animation: gearSpin 6s linear infinite;
  transform-origin: 232px 86px;
}
@keyframes gearSpin {
  from { transform: translate(232px, 86px) rotate(0deg); }
  to   { transform: translate(232px, 86px) rotate(360deg); }
}

/* Central badge pulse */
.badge-main {
  animation: badgePulse 3.5s ease-in-out infinite;
  transform-origin: 140px 130px;
}
@keyframes badgePulse {
  0%, 100% { transform: scale(1); }
  50%      { transform: scale(1.04); }
}

/* Animated check draw */
.check-draw {
  stroke-dasharray: 80;
  stroke-dashoffset: 0;
  animation: checkDraw 4s ease-in-out infinite;
}
@keyframes checkDraw {
  0%   { stroke-dashoffset: 80; opacity: 0; }
  20%  { stroke-dashoffset: 0;  opacity: 1; }
  85%  { stroke-dashoffset: 0;  opacity: 1; }
  100% { stroke-dashoffset: 80; opacity: 0; }
}

/* Sparkles twinkling */
.spark { animation: sparkTwinkle 2.2s ease-in-out infinite; }
.spark-1 { animation-delay: 0s; }
.spark-2 { animation-delay: 0.5s; }
.spark-3 { animation-delay: 1.0s; }
.spark-4 { animation-delay: 1.5s; }
@keyframes sparkTwinkle {
  0%, 100% { opacity: 0; transform: rotate(0deg) scale(0.6); }
  50%      { opacity: 1; transform: rotate(45deg) scale(1.2); }
}


/* Footer logo - clickable to home + hover anim like partners */
.footer-logo-link {
  display: block;
  text-decoration: none;
  cursor: pointer;
  transition: transform 0.25s, filter 0.25s, opacity 0.25s;
}
.footer-logo-link:hover {
  transform: translateY(-4px) scale(1.04);
  filter: brightness(1.05);
  opacity: 1;
}

/* Nav CTA button + helpdesk plus icon hover animation */
.nav-cta {
  transition: transform 0.25s, box-shadow 0.25s, filter 0.25s, background 0.18s;
}
.nav-cta:hover {
  transform: translateY(-4px) scale(1.04);
  filter: brightness(1.06);
}

.helpdesk-icon-link {
  transition: transform 0.25s, filter 0.25s;
}
.helpdesk-icon-link:hover {
  transform: translateY(-4px) scale(1.08);
  filter: brightness(1.06) drop-shadow(0 4px 8px rgba(0,0,0,0.2));
}

/* responsive */
@media (max-width: 1080px) {
  .nav-tabs a { padding: 16px 10px; font-size: 13px; }
}
@media (max-width: 980px) {
  .dark-hero-grid, .invisible-block, .cta-banner-inner, .cyber-shield, .contact-grid { grid-template-columns: 1fr; }
  .services-grid, .leadership-grid, .trust-grid, .course-list, .post-list { grid-template-columns: 1fr 1fr; }
  .footer-grid { grid-template-columns: 1fr 1fr; }
  .partners-row { grid-template-columns: repeat(3, 1fr); row-gap: 24px; }
  .nav-tabs { display: none; }
  .nav-tabs.open { display: flex; flex-direction: column; position: absolute; top: 56px; left: 0; right: 0; background: var(--primary); padding: 12px; z-index: 99; box-shadow: var(--shadow-2); }
  .mobile-toggle { display: block; }
  .dark-hero h1, .subpage-hero h1 {font-size: 28px;}
  .section h2 { font-size: 28px; }
  .cta-banner-actions { justify-content: flex-start; }
  .section { padding: 56px 0; }
  .cyber-shield { padding: 36px; }
  .iphone { width: 280px; }
  .awards-row { grid-template-columns: repeat(3, 1fr); gap: 16px; }
  .awards-row img { height: auto; max-height: 110px; }
  .form-grid { grid-template-columns: 1fr; }
}
@media (max-width: 560px) {
  .services-grid, .leadership-grid, .trust-grid, .course-list, .post-list, .footer-grid, .partners-row { grid-template-columns: 1fr; }
  .dark-hero h1, .subpage-hero h1 { font-size: 28px; }
  
  .awards-row { grid-template-columns: 1fr; justify-items: center; }
  .awards-row img { max-height: 140px; }
}

/* ===== support landing (only unique rules) ===== */
/* ===== support landing styles (from support.html) ===== */
:root {--primary: #3B829E; --primary-dark: #2C6680;
  --secondary: #E89A20; --tertiary: #C5CC20; --accent: #99CCFF;
  --neutral: #F8FAFB; --neutral-dark: #1A2A3A; --neutral-mid: #6B7B8D;
  --surface: #FFFFFF; --surface-alt: #EEF6FA;
  --error: #DC2626; --success: #4CAF50;
  --r-sm: 4px; --r-md: 8px; --r-lg: 12px; --r-xl: 16px; --r-full: 9999px;
  --shadow-1: 0 1px 3px rgba(0,0,0,0.08);
  --shadow-2: 0 4px 12px rgba(0,0,0,0.12);
  --shadow-3: 0 8px 24px rgba(0,0,0,0.15);
  --max: 1200px;}
/* SS1 fix: zero gap under nav */
main#support-landing {display: block; margin: 0; padding: 0;}
.support-landing-hero {margin-top: 0 !important;}
.support-gallery-item, .support-trust-card {text-decoration: none;
  color: inherit;
  display: block;
  cursor: pointer;
  transition: transform 0.18s, box-shadow 0.18s;}
.support-gallery-item:hover, .support-trust-card:hover {transform: translateY(-4px);
  box-shadow: 0 12px 32px rgba(0,0,0,0.12);}
.support-gallery-item:hover figcaption,
.support-trust-card:hover h3 {color: var(--primary);}
/* SS9: scarcity meter visual */








/* SS6: promise section enhancements */
.promise-header {text-align: center;
  margin-bottom: 28px;
  padding-bottom: 20px;
  border-bottom: 1px solid #EEF2F5;}
.promise-intro {text-align: center;
  color: var(--neutral-mid);
  font-size: 17px;
  max-width: 640px;
  margin: 12px auto 0;
  line-height: 1.5;}
.support-promise-section h2 {font-size: 32px !important;
  letter-spacing: -0.01em;}
/* ===== SUPPORT ARTICLE MODAL ===== */
.support-modal-backdrop {position: fixed; inset: 0;
  background: rgba(15, 25, 35, 0.85);
  z-index: 1000;
  display: none;
  align-items: flex-start; justify-content: center;
  padding: 40px 20px;
  overflow-y: auto;
  backdrop-filter: blur(4px);}
.support-modal-backdrop.open {display: flex;}
.support-modal-article {background: var(--surface);
  border-radius: var(--r-lg);
  max-width: 800px;
  width: 100%;
  box-shadow: 0 20px 60px rgba(0,0,0,0.4);
  position: relative;
  margin: 0 auto;}
.support-modal-close {position: sticky; top: 16px; float: right;
  margin: 16px;
  width: 40px; height: 40px;
  border: none; border-radius: 50%;
  background: var(--neutral-dark); color: white;
  font-size: 22px; cursor: pointer;
  display: grid; place-items: center;
  z-index: 5;}
.support-modal-close:hover {background: var(--primary);}
.support-modal-body {padding: 48px 56px 40px;}
.support-modal-meta {display: flex; align-items: center; gap: 10px;
  margin-bottom: 14px;
  color: var(--neutral-mid);
  font-size: 13px;}
.support-modal-meta .meta-tag {background: var(--tertiary); color: var(--neutral-dark);
  padding: 4px 10px; border-radius: var(--r-full);
  font-weight: 700; font-size: 11px;
  letter-spacing: 0.06em; text-transform: uppercase;}
.support-modal-meta .meta-dot {opacity: 0.5;}
.support-modal-body h1 {font-size: 28px; font-weight: 700;
  letter-spacing: -0.02em; line-height: 1.22;
  color: var(--neutral-dark);
  margin: 0 0 24px;
  border-bottom: 1px solid #E8EEF2;
  padding-bottom: 18px;}
.support-modal-content {color: #2C3946;
  font-size: 16px;
  line-height: 1.7;}
.support-modal-content h2 {font-size: 19px; font-weight: 700;
  color: var(--primary);
  margin: 28px 0 12px;}
.support-modal-content p {margin: 0 0 14px;}
.support-modal-content ul {list-style: none; padding: 0;
  margin: 14px 0;}
.support-modal-content ul li {padding: 10px 0 10px 30px;
  position: relative;
  border-bottom: 1px solid #F0F4F8;}
.support-modal-content ul li:last-child {border-bottom: none;}
.support-modal-content ul li::before {content: "\2713"; position: absolute; left: 0; top: 11px;
  width: 22px; height: 22px; border-radius: 50%;
  background: var(--tertiary); color: var(--neutral-dark);
  font-weight: 900; font-size: 13px;
  display: grid; place-items: center;}
.support-modal-content strong {color: var(--neutral-dark);}
.support-modal-content em {display: block; margin-top: 16px;
  color: var(--neutral-mid);
  font-size: 13px;
  padding-top: 14px;
  border-top: 1px dashed #E8EEF2;}
.support-modal-footer {margin-top: 30px;
  padding-top: 22px;
  border-top: 2px solid var(--secondary);
  text-align: center;}
.support-prevention-card-link {display: block;
  text-decoration: none;
  color: inherit;
  transition: transform 0.2s, box-shadow 0.2s;}
.support-prevention-card-link:hover {transform: translateY(-3px);}
.support-prevention-card-link:hover .support-prevention-card {box-shadow: 0 16px 40px rgba(0,0,0,0.25);}
.support-prevention-card-link::after {content: " → ";
  display: none;}
/* SS5: Promise grid - more visual punch */
.support-promise-grid {display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
  margin-top: 32px;}
.promise-card-item {background: var(--surface);
  border: 1px solid #E8EEF2;
  border-radius: var(--r-md);
  padding: 26px 24px;
  text-align: left;
  position: relative;
  transition: transform 0.2s, box-shadow 0.2s, border-color 0.2s;}
.promise-card-item:hover {transform: translateY(-3px);
  box-shadow: var(--shadow-2);
  border-color: var(--primary);}
.promise-card-item.highlighted {background: linear-gradient(135deg, rgba(197,204,32,0.08) 0%, rgba(232,154,32,0.05) 100%);
  border: 2px solid var(--tertiary);}
.promise-card-icon {font-size: 28px;
  margin-bottom: 10px;}
.promise-card-item h3 {font-size: 17px;
  font-weight: 700;
  color: var(--primary);
  margin: 0 0 8px;
  letter-spacing: -0.01em;}
.promise-card-item p {color: var(--neutral-mid);
  font-size: 14px;
  line-height: 1.55;
  margin: 0;}
.promise-card-item p em {color: var(--neutral-mid);
  font-style: italic;
  font-size: 13px;}
/* SS1: large arrow button (Bipin hero CTA) */
.btn-large-arrow {padding: 18px 32px !important;
  font-size: 
/* promise cards now open modals - show as interactive */
.promise-card-item[data-promise] { cursor: pointer; }
.promise-card-item[data-promise]:focus-visible { outline: 2px solid var(--secon

/* ===== scarcity meter (restored from support.html original) ===== */
.scarcity-eyebrow {
  color: var(--secondary);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  margin-bottom: 14px;
}
.scarcity-meter-block {
  margin-top: 22px;
  padding-top: 20px;
  border-top: 1px dashed rgba(232, 154, 32, 0.4);
}
.scarcity-meter {
  display: flex; align-items: center; gap: 8px;
  margin-bottom: 12px;
  flex-wrap: wrap;
}
.scarcity-meter .dot {
  width: 22px; height: 22px; border-radius: 50%;
  display: inline-block;
  transition: transform 0.2s;
}
.scarcity-meter .dot.filled { background: var(--secondary); box-shadow: 0 0 0 2px rgba(232, 154, 32, 0.2); }
.scarcity-meter .dot.empty,
.scarcity-meter .dot.animate { background: rgba(232, 154, 32, 0.15); border: 2px dashed rgba(232, 154, 32, 0.45); }
.scarcity-meter .dot.animate {
  animation: scarcity-fill 6s ease-in-out infinite;
  animation-delay: calc(var(--i) * 0.4s);
}
.scarcity-meter-label {
  color: var(--neutral-dark);
  font-size: 14px;
  font-weight: 600;
  display: inline-flex; align-items: center; gap: 8px;
}
.scarcity-tick {
  display: inline-grid; place-items: center;
  width: 24px; height: 24px; border-radius: 50%;
  background: var(--tertiary); color: var(--neutral-dark);
  font-weight: 900; font-size: 13px;
}
@keyframes scarcity-fill {
  0%, 8%   { background: rgba(232, 154, 32, 0.15); border: 2px dashed rgba(232, 154, 32, 0.45); transform: scale(1); }
  18%, 78% { background: var(--secondary); border: 2px solid var(--secondary); transform: scale(1.1); box-shadow: 0 0 0 3px rgba(232, 154, 32, 0.25); }
  88%, 100%{ background: rgba(232, 154, 32, 0.15); border: 2px dashed rgba(232, 154, 32, 0.45); transform: scale(1); box-shadow: none; }
}