Your school deserves more than a remote helpdesk
Face-to-face IT support from dedicated engineers who know your staff, systems and school.
Complete IT support, built around your school
No generic corporate IT retrofitted for education. Real education-focused support from people who understand how primary schools actually run.
Regular onsite visits
A dedicated engineer who knows your staff, your systems, and your priorities. Visit frequency tailored to your school.
Learn more →Helpdesk & remote support
Fast, friendly support when staff need it. Most tickets resolved on first contact by engineers who already know your setup.
Learn more →Hardware installation
Expert setup of interactive screens, Wi-Fi networks, classroom devices and school servers.
Learn more →Invisible ticket support
Issues spotted and fixed onsite before staff need to log them. Less interruption, less wasted teaching time.
See how it works →Cybersecurity protection
Proactive monitoring, MFA rollout, phishing defence and backup protection.
Coming soon: School Cyber Shield - Anti-Phishing GameLearn more →Cloud & backup solutions
Google Workspace for Education, Microsoft 365, Chromebook management and reliable backups.
Learn more →More than a remote helpdesk.
Technology underpins almost every aspect of school life. We believe schools deserve more than a remote-only support model. Every Con Ed contract includes face-to-face engineer visits, a dedicated named contact, and the local response that remote tickets cannot match.
- ✓ A named engineer at Con Ed who knows your school
- ✓ Scheduled on-site visits with invisible ticket support
- ✓ Helpdesk and remote support included (level defined per package)
- ✓ Free onboarding, transition and proactive maintenance
The issues you never had to report
Most school IT problems are spotted by engineers before staff notice them. Invisible Tickets™ is our way of capturing those issues quietly, fixing them onsite, and giving headteachers a clear record of work that would otherwise be invisible.
Built for primary schools, not retrofitted from corporate IT
We out-care, out-listen and out-specialise larger MSPs. That is the trust layer schools value most, and it is genuinely hard to replicate.
Protect teaching time
Familiar engineers, fast resolution, fewer interruptions. Classroom technology should support teaching, not interrupt it.
Reduce pressure on staff
Patient, plain-English explanations. We talk to teachers and bursars like people, not service tickets.
Improve reliability
Proactive monitoring, backup checks, patch management and device health. Prevention over reaction, by default.
Working with the partners schools trust
Keep your technology working so your staff can focus on education
Every minute spent dealing with technology problems is time taken away from supporting pupils. Whether it is a classroom device that will not connect, a printer failure in the office or a network issue affecting multiple staff, delays create frustration and disruption.
Through regular on-site visits, many issues are identified and resolved before they become major problems.
Schools are built on relationships. IT support should be no different
Your dedicated engineer becomes familiar with your staff, systems, priorities and challenges.
- Your teachers know who to contact
- Your office team knows who to call
- Your leadership team has confidence that support is always close at hand